Frequently Asked Questions
What services does Eqco Creative provide?
Eqco specialises in brand identity, marketing communications, website design, UX and UI design, advertising campaigns, and creative strategy. The studio works across hospitality, property, lifestyle, education, and technology sectors. You can hire Eqco for end to end creative work or for focused project based support.
What makes Eqco different from other agencies?
Eqco is a senior led boutique studio. All work is handled by experienced creatives with more than two decades of international experience. Clients receive direct access to the founder, strong strategic thinking, and high level execution with no unnecessary layers of account management. The focus is on clarity, strong ideas, and work that performs in the real world.
How does Eqco approach a new project?
Projects begin with discovery. This includes learning about your goals, audience, competition, and internal challenges. From there the team defines the strategy, builds concepts, and moves into design and delivery. Communication is open and collaborative throughout, with clear checkpoints and sign offs.
What industries do you specialise in?
The studio works across multiple sectors, however Eqco has particularly deep experience in hospitality, property development, hotels and resorts, lifestyle brands, education, and technology startups.
How much do your services cost?
Costs depend on scope, complexity, and required deliverables. Eqco provides clear proposals with a fixed fee for each phase. No hidden costs. No surprises. You will always know what is included and what falls outside the agreed scope.
Do you offer monthly retainers?
Yes. Eqco offers retainers for clients who need ongoing creative support. Retainers can cover design, consultation, brand guardianship, web updates, or marketing materials. Packages are tailored around your needs and workload.
How long does a typical project take?
Brand identity projects usually take six to eight weeks depending on feedback rounds and complexity. Website projects vary from four to twelve weeks based on content readiness, development requirements, and approval speed. Timelines are always stated clearly in the proposal.
How many revisions are included?
Each deliverable includes two structured revision rounds which is usually more than enough when the brief is clear. Additional rounds can be added if needed at an agreed hourly rate.
Can Eqco work with my internal team or external partners?
Yes. Eqco regularly collaborates with marketing teams, developers, PR agencies, property sales teams, and management groups. The goal is always to make the project run smoothly by providing clarity, creative direction, and reliable delivery.
Do you work with clients outside Thailand?
Yes. Eqco works with clients across Asia, the Middle East, Europe, the United Kingdom, and the United States. Most projects are delivered remotely with seamless communication through video calls and shared tools.
Can you help fix or rebuild an existing brand?
Eqco can refresh or refine an existing identity, resolve inconsistencies across touchpoints, and strengthen brand architecture. If the existing brand is too weak or fragmented, a complete rebrand may be recommended. The approach depends on your goals and the condition of your current materials.
What do you need from us to start the project?
Clear goals, brand references, content, and any existing materials. If these are not ready, Eqco can help define the brief and structure your content. Strong preparation always leads to stronger results.
How do you handle urgent projects?
Eqco can take on fast turnaround work if the schedule allows. Priority projects may involve a rush fee due to the extra hours required. If it cannot be done properly within the time requested, you will be told directly.
Can you help us with pitch decks or investor presentations?
Yes. Eqco regularly designs decks for investment rounds, property sales launches, and corporate presentations. These include layout systems, visual storytelling, and clear messaging.
Do you provide photography or video production?
Eqco can manage the entire process including brief creation, shot lists, on site direction, editing, and post production. For larger shoots, trusted partners are brought in under Eqco’s creative direction.
Do you work with small businesses and startups?
Yes. Eqco works with clients at all stages. The studio adapts its approach to match your scale and budget while maintaining professional standards.
How do payments work?
Most projects require a fifty percent deposit to begin. The balance is due on completion or at key milestones. Retainers are billed monthly. Invoices are issued with clear breakdowns and full transparency.
How do we get started?
Send an enquiry through the website or email the studio directly. You will receive a reply with questions to clarify your goals and schedule a call to discuss your project.
Do you provide photography or video production?
Eqco can manage the entire process including brief creation, shot lists, on site direction, editing, and post production. For larger shoots, trusted partners are brought in under Eqco’s creative direction.
Do you work with small businesses and startups?
Yes. Eqco works with clients at all stages. The studio adapts its approach to match your scale and budget while maintaining professional standards.